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 Serkan KORKUSUZ (SerkanK1)
SUA

SUA
TR
SerkanK1 Member since 2019 1 post
SUA
Posted: February 12, 2019
Last activity: March 13, 2019
Posted: 12 Feb 2019 8:33 EST
Last activity: 13 Mar 2019 18:24 EDT
Closed

Interrogating a button and confronting an error

Hi there,

When I interrogate a button on a web page or windows application, I encounter the error message shown in the attached image and as a result I cannot add a button as a control. I have already tried both Defaut and Select Element types of interrogation and the same failed result occured. How can I solve this issue?

Thanks in advance for your valuable support.

Robotic Process Automation
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Posted: 2 years ago
Posted: 12 Feb 2019 9:08 EST
Mitchell Vega (Mitchell)
PEGA
Software Engineer
Pegasystems Inc.
US

Have you tried re-installing? This does not look normal. Consider upgrading to the latest version too  (8.0.2019)
Posted: 2 years ago
Posted: 22 Feb 2019 15:40 EST
Serkan KORKUSUZ (SerkanK1)
SUA

SUA
TR

Yes, I re-installed many times but no effect was gained.


My version is 8.0.1096.0. Can this version be a reason for that?
Posted: 2 years ago
Posted: 13 Mar 2019 18:24 EDT
Rushabh Shah (Rushabh Shah)
PEGA
Software Engineer
Pegasystems Inc.
US

Hello Serkan, 


You should definitely try with upgrading your development environment to latest version of Studio (8.0.2023). If that hasn’t fixed your issue you need to raise a support request to find the underlying cause.


Thanks 

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