Question6Replies429Views×Close popoverDevi Michael (DeviM738) Mphasis Mphasis IN View ProfileSend Message DeviM738 Member since 2017 18 posts Mphasis Posted: June 16, 2017Last activity: August 31, 2017Posted: 16 Jun 2017 4:02 EDTLast activity: 31 Aug 2017 16:12 EDT Closed Solved Interrogating Lotus Notes Client from OpenspanWe are trying to launch the Lotus Notes client and then interrogate the elements within the client and perform actions.So, we have created a Windows Application and have given the path to the Notes.exe as the start path.When we click on Start Interrogation, the Lotus Notes client launches, but the interrogation immediately stops.Please let us know if there are other ways this can be achieved***Moderator Edit: Vidyaranjan | Updated Categories | Add SR details*** Robotic Process Automation Support Case Created ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 16 Jun 2017 17:51 EDT×Close popoverChristopher Heffernan (heffc) PEGA GCS Solutions Engineer II Pegasystems Inc. US View ProfileSend Messageheffc PEGA replied to DeviM738Hello, Could you create an SR for this and link it to this post? Thanks, Chris Posted: 3 years agoUpdated: 3 years agoPosted: 19 Jun 2017 3:19 EDTUpdated: 19 Jun 2017 3:18 EDT×Close popoverVidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator Pegasystems Inc. IN View ProfileSend MessageVidyaranjan MOD replied to DeviM738Hi Devi, The following article will be help you in creating an SR- My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) Let us know the SR number here within the thread so that we can tag it along with the thread. Hope the information is helpful. Posted: 3 years agoPosted: 27 Jun 2017 6:02 EDT×Close popoverDevi Michael (DeviM738) Mphasis Mphasis IN View ProfileSend MessageDeviM738 Mphasis replied to VidyaranjanHi, I am looking at the link given for creating a SR, and it looks like there are only three options (Product Defect, Media Request and Existing Hotfix Request). Please let me know 1) Which category should I be selecting for creating this SR. 2) Is there any cost associated with the SR process? Posted: 3 years agoPosted: 27 Jun 2017 6:27 EDT×Close popoverLochana Durgada Vijayakumar (Lochan_DV) MOD Lead Technical Documentation Specialist Pegasystems Inc. IN View ProfileSend MessageLochan_DV MOD replied to DeviM738Hello! Please choose Product Defect. For queries on cost, you will have to check with your Pega Support Contacts. Are you able to view your Account Administrators as indicated in this post? How to check your Account Administrator details on My Support Portal If yes, you could talk to them, else, you would have to reach out to your Pega contact in your organization. Regards, Posted: 3 years agoPosted: 20 Jul 2017 5:18 EDT×Close popoverDevi Michael (DeviM738) Mphasis Mphasis IN View ProfileSend MessageDeviM738 Mphasis replied to VidyaranjanHere is the SR number: SR-B68219 Accepted Solution Posted: 3 years agoPosted: 28 Jun 2017 6:34 EDT×Close popoverJeff Badger (jeffbadger) PEGA Product Manager, Robotics Pegasystems Inc. US View ProfileSend Messagejeffbadger PEGA replied to DeviM738Lotus Notes is not supported.