Andres Luna (AndresL5)
Scotiabank Colpatria
Process Automation Engineer
Scotiabank Colpatria
AndresL5 Member since 2018 37 posts
Scotiabank Colpatria
Posted: February 6, 2020
Last activity: February 11, 2020
Posted: 6 Feb 2020 9:05 EST
Last activity: 11 Feb 2020 15:55 EST

Interrogation Pega Robotics with a virtualized application

Hello everybody!

We are trying to integrate a bot with an application that resides in a external server. We access to the application using RDP but when we interrogate the controls, Pega does not detect the labels/buttons but a "black screen" control.

Do you know if Pega supports interrogation to virtualized applications? If so, which technologies are supported? (Horizon, Citrix, etc) 

Finally, are there different choices to OCR to interrogate the application?

Thank you for your attention!

Pega Robotic Process Automation 8.0 Robotic Process Automation Financial Services Robotics System Architect
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