Question4Replies68Views×Close popoversrinivas p (srinivasp6030) TATA Consultancy Services Ltd TATA Consultancy Services Ltd GB View Profile srinivasp6030 Member since 2014 6 posts TATA Consultancy Services Ltd Posted: April 20, 2020Last activity: April 27, 2020Posted: 20 Apr 2020 16:20 EDTLast activity: 27 Apr 2020 11:59 EDT Interrogation on Web Application not working on IE11, Windows 7, Pega Robotics Studio Version 19.1Interrogate web application in IE is not working.I am getting interrogation form but IE is not launching.Same issue happening when trying to launch IE browser as windows application.But Interrogate web application in chrome is working.Can some one please help on this?Please find the below details of studio and os. I have tried Browserbitness to Default and output publisher turned to true also but did not work. iexplorer is working manually from C:\Program Files (x86)\Internet Explorer location.=======================================================Pega Robot Studio Version 14.0.25420.1 D14RELPega Robot Studio 188.8.131.52 Microsoft .NET Framework Version 4.6.1Installed Version: ExpressPega Robot Studio 184.108.40.206-----------------------------------OS Name Microsoft Windows 7 Ultimate Version 6.1.7601 Service Pack 1 Build 7601 IE version 11.0.9600.18977 ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Robotic Process Automation 19.1 Low-Code App Development Dev/Designer Studio Robotic Process Automation Financial Services Robotics System Architect ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 9 months agoPosted: 21 Apr 2020 7:05 EDT×Close popoverLeela Aditya Menda (Aditya Menda) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileAditya Menda PEGA replied to srinivasp6030Hi Srinivas,Please respond to these below quick questions:1. Create a new webadapter and do not give any startpage or any other properties and click on start interrogation. Please let us know your observation i.e still blank IE page is opening or not?2. Please make sure that "StartMethod=start" from webadapter properties.3. Please try to attach studiolog.txt when you are facing the issue. Posted: 9 months agoPosted: 22 Apr 2020 10:00 EDT×Close popoversrinivas p (srinivasp6030) TATA Consultancy Services Ltd TATA Consultancy Services Ltd GB View Profilesrinivasp6030 TATA Consultancy Services Ltd replied to Aditya MendaHi Aditya,Thank you very much for your response.1.I have tried with blank start page but it is not launching IE.2. startmethod is set to start but did not work.3.I have uploaded log file.I have tried all the options from forum but could not find any solution.Please help me in fixing this issue. Posted: 9 months agoPosted: 23 Apr 2020 8:41 EDT×Close popoverLeela Aditya Menda (Aditya Menda) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileAditya Menda PEGA replied to srinivasp6030Hi Srinivas,We need StudioLog.txt file but I see only Studio_Log4net.txt file. Can you please enable verbos level logging and recreate the scenario and attach StudioLog.txt file.Also please perform below quick steps:1. Try opening Studio as run-as-admin i.e rightclick and select run-as-admin option and open studio and see if you are facing the issue.2. Also please make sure that Studio is installed as Run-as-Admin. If not please try reinstalling as Admin. Posted: 9 months agoPosted: 27 Apr 2020 11:59 EDT×Close popoversrinivas p (srinivasp6030) TATA Consultancy Services Ltd TATA Consultancy Services Ltd GB View Profilesrinivasp6030 TATA Consultancy Services Ltd replied to Aditya MendaHi Aditya,I have tried two options you mentioned but did not work.(Installed and run as Admin) I have attached the studo log.