Question 2 Replies 75 Views × Close popover Somitra Jagiasi (SomitraJ5015) Barclays Barclays GB View Profile Send Message SomitraJ5015 Member since 2016 3 posts Barclays Posted: January 30, 2018 Last activity: January 30, 2018 Posted: 30 Jan 2018 11:12 EST Last activity: 30 Jan 2018 12:50 EST Closed Issue with attachments from cases in IE11 Hi all, After IE upgrade from IE8.0 to IE11.0 , user is facing issue while opening attachments. While saving attachments , system does not recognize attachment type. It was working fine in IE8.0. Does anyone has faced issue while opening the attachments of cases from IE11 in PRPC 6.2 SP1? The attachments were opening currently in IE8 , the issue originated after the IE upgrade from IE8.0 to IE 11.0. Thanks User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 30 Jan 2018 11:25 EST × Close popover Umamaheshwar Reddy Midthuru (Mahesh Midthuru) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View Profile Send Message Mahesh Midthuru PEGA replied to SomitraJ5015 Hi Somitra, I would suggest you to check in the Browser >Developer tools > Console to see if anything is blocking the file open with the latest IE version or any errors related to the file open. Hope this might help you to find the root cause. Regards Mahesh Posted: 3 years ago Posted: 30 Jan 2018 12:50 EST × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to SomitraJ5015 When I use IE11 on PRPC 6 systems, I typically need to enable compatibility mode. Are you using compatibility mode in IE?