Posted: 22 Feb 2017 6:40 EST Last activity: 14 Apr 2017 7:45 EDT
Issue with Data Propagation in implementation layer after using New Application wizard
An application is created using new application wizard. When proceeding a case in the implementation layer an error is thrown when a new child case is added and the issue is as below :
This error is related to data propagation from Parent case to child case.But when we re-save the pyDefault case type rule in the implementation layer and create a new case the issue doesn't appear. Is there an issue with the application wizard when it saves the case type rule into the new application.
***Updated by moderator: Lochan to add SR details; add enhancement ID***
On reviewing the SR, we see that it has been resolved as an enhancement and a work around was suggested. The work around was to re-save the case. The enhacement ID is updated under the Related Supprt Case Number field in the original post above. Please refer this number to follow up on the enhancement with your Account Executive.