Question8Replies149Views sharadk6 Member since 2015 7 posts Morgan Stanley Posted: December 16, 2015Last activity: December 17, 2015 Closed Issue with Drag and drop in prpc V 7.1.7I am not able drag and drop emails from MS outlook while using OOTB attachment control in V 7.1.7, There is no response on screen while performing this action.No definite clue on pdn for this functionality. System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoRavi Kumar Pisupati Optum replied to sharadk6Hi Sharad,Hope you did check the below PDN article. If not, have a look at it.https://pdn.pega.com/node/297216Thanks,Ravi Kumar. Posted: 4 years agosharadk6 Morgan Stanley replied to sharadk6Many thanks Ravi, Yes, I have gone through the PDN article and it says image would be corrupted after attaching an email from MS out look from drag/drop feature.Our issue is - we are not able to attach any file by dragging from MS out look to Pega screen at first place.From PDN- they might have removed this feature from V 7.1.8 but I am unsure about V 7.1.7https://pdn.pega.com/support-articles/cannot-drag-and-drop-files-outlookregardsSharad Posted: 4 years agoARVINDMALAV PEGA replied to sharadk6Hi Sharad,Can you please review following PDN link, hope this helps:https://pdn.pega.com/support-articles/unable-drag-and-drop-emails-outlook-case Posted: 4 years agosharadk6 Morgan Stanley replied to ARVINDMALAVThanks Arvind, This PDN article does have similarity with posted one and both are for 7.1.8 version and says drag and drop feature will not be in support.But PDN doesn't say anything specific for V 7.1.8regardsSharad Posted: 4 years agoARVINDMALAV PEGA replied to sharadk6Hi Sharad,Even in PRPC 7.1.7, HTML5 is being used, therefore, the pdn statement should stand correct for this as well. Posted: 4 years agosharadk6 Morgan Stanley replied to ARVINDMALAVThanks Arvind, Agreed !! and It was my educational guess as well, But I was just looking to hear from PDN/reference article or from Senior members before saying NO to end users.-Sharad Posted: 4 years agoARVINDMALAV PEGA replied to sharadk6For a workaround outside Pega, I believe, it can be helpful if you use a fully HTML5 compliant email client, or a 3rd party plugin for Outlook ( html5 compliant) . Posted: 4 years agosharadk6 Morgan Stanley replied to ARVINDMALAVArvind, FYI- Its working in Pega V 7.1.6, even it was html 5 enabled.