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Basha Alsahli (BashaA94)
tetco

tetco
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BashaA94 Member since 2018 1 post
tetco
Posted: December 16, 2018
Last activity: January 11, 2019
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Issue with incoming box

Hi team

In my application, if the user open a new case then close it without submitting case , the case appear in incoming box, and if the user click on the case id in incoming box the case it will open in new window then if the user submit the case and click in the case id again the new window it will open and show this message >>please see the attachment , because the case goes to another user.

my requirement is when the case is submitting it will refresh the incoming box.

***Edited by Moderator: Pallavi to update platform capability tags***

Enterprise Application Development Dev/Designer Studio Case Management User Experience
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