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SowjanyaLaxmiG2267 Member since 2017 34 posts
Infosys
Posted: 2 years ago
Last activity: 2 years 9 months ago
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Issue with Reopening WorkObject

Hi All, We had a requirement of keeping Reopening of Case as a local action on an assignment where status would be Pending-Resolved-Withdrawn.so when user completes the local action of Reopen workobject..Flow should again start from the point/assignment where User at first withdrawn the case. To accomplish this,I was trying to store the flowname when user is withdrawing the episode and passing it as parameter in ReopenWorkObject OOtb pega activity at Reopen case local action. Now the issue is that particular flow is running an assigment related to that flow is getting created.but post completion of assignments in the flow that was restarted.It is ending, and thereby the next flow that should run post completion of the assignment is not happening.Environment is pega6. one way is we can use tickets.but suggest me if i can use any other pega OOTB API to achieve this.

***Edited by Moderator Marissa to update categories***

Low-Code App Development Case Management
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