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 Hareesh Ponna (HareeshP0350) HCL
HCL
IN
HareeshP0350 Member since 2016 4 posts
HCL
Posted: October 18, 2018
Last activity: October 19, 2018
Posted: 18 Oct 2018 1:05 EDT
Last activity: 19 Oct 2018 10:43 EDT
Closed

Issue with Report Definition in Version7.3.1

HI Pega Experts,

On running the report definition from designer studio, the report generated does not show options like "Print", "export to excel" and "export to pdf".

In Report viewer tab, enable actions is selected and export commands for pdf and excel are also selected.

Your support is highly appreciated.

Thanks,

Hareesh

***Edited by Moderator Marissa to update platform capability tags****

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Posted: 3 years ago
Posted: 18 Oct 2018 1:19 EDT
Rachit Agarwal (Rachit_Agarwal) PEGA Principal Engineer, Technical Support
Pegasystems Inc.
IN

Can you check with OOTB reports if the same is happening with them as well?
Posted: 3 years ago
Posted: 18 Oct 2018 23:00 EDT
Rachit Agarwal (Rachit_Agarwal) PEGA Principal Engineer, Technical Support
Pegasystems Inc.
IN

Can you check if you have all the required privileges? Can you please try to add SysAdmin:4  access role and check if the issue still persists.
Posted: 3 years ago
Posted: 18 Oct 2018 2:15 EDT
Krishna Chandran M (KrishnaC2208) Aaseya IT Services Pvt Ltd Lead System Architect
Aaseya IT Services Pvt Ltd
GB

Hi,

Did you trace whether the below when rules are returning true?

pzShowExportToPDFLink

pzShowExportToExcelLink

Also, do you have all access to execute RD?

Thanks,

Krishna M

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