Question 16 Views Damien Richard (DamienRichard) Sopra Steria Damien Richard Sopra Steria FR View Profile Send Message DamienRichard Member since 2013 12 posts Sopra Steria Posted: March 23, 2021 Last activity: March 23, 2021 Posted: 23 Mar 2021 6:33 EDT Last activity: 23 Mar 2021 8:13 EDT Issue with resetBusyState function Report Users are facing some issues when they perform actions on Work item. In some cases we can see that there is an issue to perform resetBusyState function. After a closer look we can see the following trace: Pega.u.d.resetBusyState is not a function at Object.callbackFunction at Object.scripLoaded at HTMLScriptElement.b.onload Except that it seems to come from harness loading we are unable to find out if it comes from Pega scripts or our application implementation. ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Customer Service for Insurance 8.3 Pega Platform 8.3.1 User Experience Insurance Lead System Architect Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!