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Hexaware
Posted: February 9, 2017
Last activity: May 24, 2017
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Issue in shared cases functionality
Hi ,
we have customized the shared case functionality and it was working fine. But all of sudden its stopped showing recent shared cases in portal in production. But in pre-prod its working fine. We checked code base in pre-prod and prod everything looks similar.
We are not getting any clue why all of sudden its stopped working.Any suggestions please..
***Moderator Edit: Vidyaranjan | Updated Categories***
Please let us know what customization are you referring to ?
Also, have you installed any hotfixes recently ? Just to be sure, you can compare the hotfix inventories of both the environments.
Best Regards,
Mounika