Posted: 13 Feb 2020 8:37 EST Last activity: 27 Feb 2020 6:18 EST
Issue with the values in condition -Is request cancelled?- SAE 1st exercise -Configuring a case type
In the course System Architect Essentials I'm following the exercise steps for the first exercise (8, Case Management: Exercise - Configuring a Case Type.)
When trying to add a condition in the Cancellation process I get an error. It's when I in the exercise steps reach the subject/step:
"Add and configure the Cancel Request process as a case-wide optional action"/# 16.
i.e when saving the condition "Do you want to cancel your request?" with the value "yes". That does not seem to be a valid value. I get the error message:
"There seems to be an issue with the values provided....."
It does not help to click "Select values"/"Type:Choices"/"Yes, cancel my request"
The values that was prepared for this exercise looks OK. I found them in the Dev Studio:
If I then delete the decision point and just try to save the Case Type as it is, I get another error, "Skip New Harness" when trying to save. Searching this forum indicates that this error is related to this checkbox:
I get the same problem no matter if I check or uncheck this box.
I've tried several things but I just can't save anything now. All this was in Firefox/iOS. I switched to Firefox/Windows and Chrome/Windows but I still get the errors with the conditions for the cancel decision in Do you want to cancel your request?"
I've tried to completely remove the whole Cancellation Stage and everything I created under Case Wide Actions but that does not help. I still get the Skip New Harness error.
I hope that someone can give me a hint how to solve this. Your help is much appreciated