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LarsS117 Member since 2020 1 post
CSS
Posted: 8 months ago
Last activity: 8 months ago
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Issue with the values in condition -Is request cancelled?- SAE 1st exercise -Configuring a case type

In the course System Architect Essentials I'm following the exercise steps for the first exercise (8, Case Management: Exercise - Configuring a Case Type.)

When trying to add a condition in the Cancellation process I get an error. It's when I in the exercise steps reach the subject/step:

"Add and configure the Cancel Request process as a case-wide optional action"/# 16.

i.e when saving the condition "Do you want to cancel your request?" with the value "yes". That does not seem to be a valid value. I get the error message:

"There seems to be an issue with the values provided....."There seems to be an issue with the values provided for the condition. Please fix the values.

It does not help to click "Select values"/"Type:Choices"/"Yes, cancel my request"

The values that was prepared for this exercise looks OK. I found them in the Dev Studio:

Values yes or no for the condition shape

If I then delete the decision point and just try to save the Case Type as it is, I get another error, "Skip New Harness" when trying to save. Searching this forum indicates that this error is related to this checkbox:

Checkbox Skip Create view when users create a new case

I get the same problem no matter if I check or uncheck this box.

I've tried several things but I just can't save anything now. All this was in Firefox/iOS. I switched to Firefox/Windows and Chrome/Windows but I still get the errors with the conditions for the cancel decision in Do you want to cancel your request?"

I've tried to completely remove the whole Cancellation Stage and everything I created under Case Wide Actions but that does not help. I still get the Skip New Harness error.

Skip New Harness Error

I hope that someone can give me a hint how to solve this. Your help is much appreciated

Pega Academy
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