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JayavardhanT4399 Member since 2016 2 posts
Cognizant
Posted: 9 months ago
Last activity: 9 months ago

Issues with Autoscaling and Health check enabled in Openshift

Hi,

We recently deployed one of the Pega applications (V8.2.4) into Openshift kubernetes as a containers. Everything went fine and go live was successful. However, users are experiencing the issues. Please find the details below.

PROBLEM

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Users are unable to transition over to the new pod in a seamless fashion, but they just got dropped off and had to re-login when we enable the options listed below.

AUTO SCALING

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we enabled auto scaling with the condition if CPU and MEM reaches above 80% for 3 concurrent times then Openshift automatically brings up new node and transition over to the new node from the old pod.

HEALTH CHECK

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Openshift recommends to enable health check on pods. so we enabled in our PRODUCTION environment. The health check scenario is if pod reports unhealthy it should kill the pod and bring up the new node.

In the above both scenarios, users are getting dropped off from the existing pod and seeing home page to login again. But they are not able to move to the new pod without dropping from the current session like seamlessly. Please help in fixing the issue.

Thanks,

Jayavardhan

***Edited by Moderator Marissa to update platform capability tags; update SR details****

Low-Code App Development Installation and Deployment SR Exists
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