Close popover
Bhattacharya Tilak (BHATTACT)
Cognizant Technology Solutions

Cognizant Technology Solutions
BHATTACT Member since 2005 6 posts
Cognizant Technology Solutions
Posted: June 1, 2017
Last activity: November 6, 2018

Issues facing with PEGA RDA connectivity from Robotic studio

While configuring for RDA, we are facing issues while connecting to PEGA server from OpenSpan studio.

My PEGA server base url is
After providing the Class name(Case type) in the Robot activity,when i clicked on the field icon,I got the error message "Error Receiving data from PEGA".

The log file shows the following error.

Error | 04:23:10.284 PM | 1 | STA | Robotics Error requesting data from Pega.
Error | 04:23:10.284 PM | 1 | STA | Robotics Code: BadGateway(502), Content: System.Threading.Tasks.Task`1[System.String]

I have done the following steps
1.created a Operator named RobotOperator having a access group with Role "PegaRules:API".

2. The TLS/SSL in api service package in unchecked.
3..In StudioConfig.xml configuration.

<PegaServer baseUrl=""/>
<RDA_Credentials userName="RobotOperator" password="rules"/>

also tried the above step with https but still having issues.

Since my original PEGA URL is https, do i need to install the same certificate in PEGA open span studio for the same to work. If yes,please let me know the steps

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Robotic Process Automation
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.