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SSrinivas Member since 2015 52 posts
Virtusa
Posted: April 24, 2018
Last activity: May 1, 2018
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is it possible to create child case from flow action or local action.

Hi Guys,

We have a requirement where user will create child case using one of the flow action from the actions menu item.
The child case have one stage and one screen and it will be completed by the user who ever initiated. Once child is resolved I need to come back to the parent screen.
This flow action will be case level, user can create child case on demand at any point of time during the case.

Business idea is to Provide flow action or Local action in action menu which allows to create case. other alternatives also be helpful.

Thanks,
Srinivas S

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