Question
Is it possible to jump from one flow to a specific point in another flow using Tickets ?
Hi All,
My requirement is that when one of my flows end, I have to jump to a specific point in another flow. I know we could use tickets to jump/skip steps within a single flow. Would this tickets concept help me in jumping from one flow to another ?
As of now I have included a utility shape before the end shape and set the ticket with the 'SetTicket' method. The ticket name that is mentioned here, I am setting in the tickets section( in properties ) in my destination flow...in a utility.
Regards,
Rashmi
***Updated by moderator: Lochan to update Categories***
Are you using stage based case management? If so you can easily jump between stages using OOTB API like pxChangeStage rt. You can move between primary and alternate stages and use when conditions to skip certain steps/flows
You can do this using Tickets. Even you can invoke a ticket in Parent case or child case too. However as far as i know this API is old and same can easily be done with OOTB API rules like above