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Pranay Sinha (sinhp)
PEGA
Solution Consultant
Pegasystems Inc.
IN
sinhp Member since 2012 1 post
PEGA
Posted: September 19, 2019
Last activity: October 10, 2019
Posted: 19 Sep 2019 6:09 EDT
Last activity: 10 Oct 2019 8:01 EDT
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Is it possible to pass an attachment to a robot directly from a case ?

The use case is as follows:

  1. An email is sent with an attachment which triggers a case.
  2. The attachment is added to the case - This is OOTB
  3. The case in one of the steps invokes a RPA Unattended bot.
  4. In the call , the attachment is passed as a whole to the automation so that the attachment can be stored by the bot at the desired location.
Robotic Process Automation
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