Question
Is it possible to use a Generic Case type for Multiple Intent tasks
We have a scenario of multiple Intent tasks ( around 50 ) which follow the same work flow except the data that flows through it .
So can I create one Case Type and reuse the same for different Intent Tasks ? Will it work ?
or Is there a 1 -1 relationship for Intent task and case type which means each Intent Task should have a seperate case type defined for that ?
Could you please suggest ?
I want to use only 1 generic flow . It is working for me but the problem comes in the identification of the actual Task I selected . It is picking the first Task name I selected because of CompareIntentTaskProperties When , condition . It looks for the Task class and Task flow with the created WO one .
In my case it is same for all the 50 Tasks so it is picking the first one .
Also I observed , isTaskSelected flag in the D_Interaction_Driver.DriverCategories.pxResults(<<one which i selected>>) is not getting set to true in the clipboard which I can use to identify which task I selected .
Yes, you can.
Create the generic workflow with the dummy rules like section, harness, flows, activity in the generic class and overwrite the required rules into specific classes.