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Posted: February 12, 2020
Last activity: July 2, 2020
IVA for Web Chatbot - simple form control
As per below link, post 8.3 upgrade Pega has a capability to add a simple form to collect the information using a form based control in web chatbot channel. But we don't see any smart shape or control to support this. Anyone used this feature in 8.3?
***Edited by Moderator Marissa to update Platform Capability tags****
@Amit_Patel - Can you pls help?
We believe adding an assignment and referencing a flow action would solve the purpose. However in 8.3.1 we are not able to get the form feature.
pzSubmitArea was referencing a section pyActionsBar which has rules to render form feature. However that section is removed in V8.3.1. If we private edit and add pyactionsBar , we are able to see the forms feature in preview console. Is that a defect or should we perform any additional configuration change?