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CHOUGALB Member since 2007 4 posts
Incessant Technologies
Posted: 7 months ago
Last activity: 2 months 2 weeks ago

IVA for Web Chatbot - simple form control

As per below link, post 8.3 upgrade Pega has a capability to add a simple form to collect the information using a form based control in web chatbot channel. But we don't see any smart shape or control to support this. Anyone used this feature in 8.3?

 

https://community.pega.com/knowledgebase/articles/whats-new-pega-platform/streamline-conversations-iva-web-chatbot-rich-user-interface-controls-83

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Customer Service 8.3 Conversational Channels Insurance
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