durgasagars Member since 2018 1 post
Posted: February 4, 2019
Last activity: September 4, 2019

Java Swing Application Interrogation issue

Support Request ID: SR-C88973

Application Type: Java Swing

Application Name: kinaxis RapidResponse

All individual controls are inside DockableBarContainer.

Issue with application: Interrogation not happening on individual controls.

Troubleshoot done as follows:

1. Tried to find the menu items are available?

Displaying message as there are no menu items for the control.

2. Tried to get the control from virtual controls pane -> Controls.

only DockableBarContainer are available.

3.Tried using sendkeys for all required individual controls from application into automation.

Not reliable all the time considering the Runtime environment[ VM || VDI || etc ]

4. Tried with OCR functionality.

Not giving the expected results

5. Upgraded the PEGA Robotics version to 8.0.2014.0 and java update as well.

still the same for all troubleshoot as previous version

Any workaround for this issue or solution.

your help is appreciated.

***Edited by Moderator Marissa to update SR Details***

Data Integration Java and Activities User Interface Robotic Process Automation SR Exists
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