Posted: 6 Oct 2019 21:47 EDT Last activity: 7 Oct 2019 16:55 EDT
Java Windows App not always working during interrogation
I have a problem with my java application. When i click start interrogation, sometimes it is matched automatically and i have no problem. Most of the times, it won't open properly in interrogation and have this error | Could not get WindowsModule for module with handle 536871714. Note that my application is Not Responding whenever it couldn't match properly.
I have included 2 images of my java target factory match rule. javatargetfactory.png is when it is opened properly and the other one is when it is not loading properly. I also included runtime log. Please help.
I suspect that the application is already running when it fails. Could that possibly be the case? If so, you'll want to terminate that process before starting interrogation. If that is not the case, would you please attach a Verbose log (set All Categories to Verbose in your diagnostics settings). It would also help if you attach your adapter as well. If you cannot or do not wish to attach these, I would suggest that you open a support request as examining your environment would be really helpful. If you do open an SR, please report the number here so the resolution can be tracked.