Posted: 12 Feb 2018 7:23 EST Last activity: 1 Mar 2018 2:16 EST
javax.mail.AuthenticationFailedException on testing Email account connection -v7.3
I have configured a default email account and selected GMAIL as provider and provided with Sender details incl. password for the Sender and clicked on "Test connection". I'm getting the below error. I've provided the correct password, I've cross verified it multiple times. (Note: I have already setAllow less secure apps to ON). Without providing password, connection is getting successful because authentication is not happening. In order to send Emails from Pega, does it require sender's password? If Yes, what's the reason for authentication failure? Attaching config and test snapshots.
The server indicated that the authentication credentials for this Email Account are incorrect.
javax.mail.AuthenticationFailedException: 534-5.7.14 <https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbvx
534-5.7.14 JXQygXIn8yvsDXS7Y9UxwZoitF9bA> Please log in via your web browser and
534-5.7.14 then try again.
534-5.7.14 Learn more at
534 5.7.14 https://support.google.com/mail/answer/78754 r33sm5717288qte.64 - gsmtp
***Edited by Moderator Marissa to add SR Details***