Question 3 Replies 2082 Views × Close popover Prasad Rangu (PrasadRangu) Aaseya IT Services Senior Consultant Aaseya IT Services AE View Profile Send Message PrasadRangu Member since 2018 8 posts Aaseya IT Services Posted: November 21, 2018 Last activity: March 28, 2019 Posted: 21 Nov 2018 3:44 EST Last activity: 28 Mar 2019 22:03 EDT Closed Jump one step to another Step How to configure change step(like Change stage) in case management. Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 21 Nov 2018 5:07 EST × Close popover Pankaj Rawal (rawap) PEGA Sr Architect, Case Management Pegasystems Inc. IN View Profile Send Message rawap PEGA replied to PrasadRangu There is no OOTB API for this. You need to use pxChangeStage API along with combination of skip whens for steps. Let us know if this helps. Posted: 2 years ago Posted: 22 Nov 2018 7:50 EST × Close popover Mallarapu Venkata Surya Prakash (SuryaPrakash) Eclatprime Digital Pvt Ltd Associate Technical Lead Eclatprime Digital Pvt Ltd IN View Profile Send Message SuryaPrakash Eclatprime Digital Pvt Ltd replied to PrasadRangu We can't jump from one step another unlike stage, however, we have step level when condition we can use skip https://community1.pega.com/community/pega-product-support/question/jumping-between-stages-and-steps-under-different-stages Posted: 2 years ago Posted: 28 Mar 2019 22:03 EDT × Close popover Naga Sai Jonnalagadda (NagaSaiJ) Tech Mahindra Tech Mahindra IN View Profile Send Message NagaSaiJ Tech Mahindra replied to PrasadRangu You can absolutely jump from one step to another step if it is within the same Process/Flow. Using Tickets, we can configure this. Here the steps: 1. Records-> Process-> Ticket(Ticket is just like a GOTO in Java, you're telling to go to that Place). 2. Open the source Assignment Flow Action, call a Post Processing Activity with just a single step of method Call SetTicket and refer your ticket there. 3. Just open the Destination Assignment shape in the Flow and Call the ticket in it.