Question3Replies1998Views×Close popoverPrasad Rangu (PrasadRangu) Aaseya IT Services Senior Consultant Aaseya IT Services AE View Profile PrasadRangu Member since 2018 8 posts Aaseya IT Services Posted: November 21, 2018Last activity: March 28, 2019Posted: 21 Nov 2018 3:44 ESTLast activity: 28 Mar 2019 22:03 EDT Closed Jump one step to another StepHow to configure change step(like Change stage) in case management. Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 21 Nov 2018 5:07 EST×Close popoverPankaj Rawal (rawap) PEGA Sr Architect, Case Management Pegasystems Inc. IN View Profilerawap PEGA replied to PrasadRanguThere is no OOTB API for this. You need to use pxChangeStage API along with combination of skip whens for steps. Let us know if this helps. Posted: 2 years agoPosted: 22 Nov 2018 7:50 EST×Close popoverMallarapu Venkata Surya Prakash (SuryaPrakash) NCS Group Technical Consultant NCS Group SG View ProfileSuryaPrakash NCS Group replied to PrasadRanguWe can't jump from one step another unlike stage, however, we have step level when condition we can use skip https://community1.pega.com/community/pega-product-support/question/jumping-between-stages-and-steps-under-different-stages Posted: 1 year agoPosted: 28 Mar 2019 22:03 EDT×Close popoverNaga Sai Jonnalagadda (NagaSaiJ) Tech Mahindra Tech Mahindra IN View ProfileNagaSaiJ Tech Mahindra replied to PrasadRanguYou can absolutely jump from one step to another step if it is within the same Process/Flow. Using Tickets, we can configure this. Here the steps: 1. Records-> Process-> Ticket(Ticket is just like a GOTO in Java, you're telling to go to that Place). 2. Open the source Assignment Flow Action, call a Post Processing Activity with just a single step of method Call SetTicket and refer your ticket there. 3. Just open the Destination Assignment shape in the Flow and Call the ticket in it.