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DilipanV105 Member since 2012 144 posts
Atos Syntel
Posted: 1 year ago
Last activity: 1 year ago
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Jumping from a stage to a particular process in another stage

Lets say that we have a case type with two stages (Stage1 and Stage2), Stage1 has 2 process (process1 and process2).

Is it possible to jump from Stage2 to process2 of Stage1 ?

Is it possible to jump from Stage2 to a particular step in process2 of Stage1 ?

***Edited by Moderator: Lochan to update platform capability tags***

Case Management
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Posted: 1 year ago

Hi Yasantha, 


I knew that it is possible by using ChangeStage and When rule combinations, just wanted to know if there is some direct way for this.


From the discussions you mentioned i conclude that there is no other way.


Thanks,


Dilip
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