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PradeepPydi Member since 2017 204 posts
Anthem
Posted: 2 years ago
Last activity: 2 years 7 months ago
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JVM URL (prweb) doesnt load up with Tomcat8,PRPC718 and Java8.

Hi Team,

PRPC application JVM with the following configuration Tomcat8,PRPC718 and Java8 fails with the below mentioned error on the screen.

Statusfail
MessageThere has been an issue; please consult your system administrator
Operator IDUnauthenticated or not available
Requestor IDNo ID available
TimestampThu Mar 08 11:57:11 EST 2018
Engine VersionPegaRULES 7.10 ML8 (coreAssemblyCached_718_675)

I could find the following errors in the Tomcat logs.

log4j:ERROR Could not parse url [pegajdbc://810983962:0/docx4j-pega-3.2.2.jar!//log4j.xml].
java.net.MalformedURLException: unknown protocol: pegajdbc
at java.net.URL.<init>(Unknown Source)
at java.net.URL.<init>(Unknown Source)
at java.net.URL.<init>(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at javax.xml.parsers.DocumentBuilder.parse(Unknown Source)
at org.apache.log4j.xml.DOMConfigurator$2.parse(DOMConfigurator.java:612)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:711)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)
at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:468)
at org.apache.log4j.LogManager.<clinit>(LogManager.java:122)
at org.apache.log4j.Logger.getLogger(Logger.java:117)
at com.avaya.jtapi.tsapi.TsapiPeer.<init>(TsapiPeer.java:23)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at javax.telephony.JtapiPeerFactory.getJtapiPeer(JtapiPeerFactory.java:130)
at com.pega.pegacti.jtapi.avaya.AvayaJtapiSession.<init>(AvayaJtapiSession.java:118)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at com.pega.pegacti.core.Session.createSession(Session.java:432)
at com.pega.pegacti.core.SessionManager.createSession(SessionManager.java:950)
at com.pegarules.generated.activity.ra_action_createsession_24e97419da393f9d8f475b41e1819b36.step3_circum0(ra_action_createsession_24e97419da393f9d8f475b41e1819b36.java:351)
at com.pegarules.generated.activity.ra_action_createsession_24e97419da393f9d8f475b41e1819b36.perform(ra_action_createsession_24e97419da393f9d8f475b41e1819b36.java:103)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10521)
at com.pegarules.generated.activity.ra_action_opensession_45de0a6f6720c87ae1840a56ccb9b5af.step3_circum0(ra_action_opensession_45de0a6f6720c87ae1840a56ccb9b5af.java:445)
at com.pegarules.generated.activity.ra_action_opensession_45de0a6f6720c87ae1840a56ccb9b5af.perform(ra_action_opensession_45de0a6f6720c87ae1840a56ccb9b5af.java:103)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10521)
at com.pegarules.generated.activity.ra_action_createsession_5973e79cb244c86d4b6dca07ede85729.step6_circum0(ra_action_createsession_5973e79cb244c86d4b6dca07ede85729.java:528)
at com.pegarules.generated.activity.ra_action_createsession_5973e79cb244c86d4b6dca07ede85729.perform(ra_action_createsession_5973e79cb244c86d4b6dca07ede85729.java:169)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10521)
at com.pegarules.generated.activity.ra_action_startlink_b169df883e21a5293b3f41e98863f5e1.step6_circum0(ra_action_startlink_b169df883e21a5293b3f41e98863f5e1.java:664)
at com.pegarules.generated.activity.ra_action_startlink_b169df883e21a5293b3f41e98863f5e1.perform(ra_action_startlink_b169df883e21a5293b3f41e98863f5e1.java:177)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10521)
at com.pegarules.generated.activity.ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.step4_6_circum0(ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.java:952)
at com.pegarules.generated.activity.ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.step4_0_circum0_ChannelServices_Admin_CTILink(ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.java:630)
at com.pegarules.generated.activity.ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.perform(ra_action_autostartlinks_b3cca924d0ef0b6de4eb340c35270416.java:191)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:945)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1259)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Unknown Source)
log4j:WARN No appenders could be found for logger (com.avaya.jtapi.tsapi.impl.core.TSProviderImpl).
log4j:WARN Please initialize the log4j system properly.
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