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Cognizant
Posted: January 29, 2018
Last activity: February 23, 2018
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Keyword match in the email subject while doing email ingestion
Hi All,
We are using email ingestions for creating cases in our application . I want to have a keword match functionality of the email subject based on which I want to take some actions . Do we have anything in the latest version of pega related to keyword match , if not then how can I build this functionality.
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Accepted Solution
Posted: 3 years ago
No I am not using Virtual Assistant email channel . I have got a fix for it , I am using regular expression .
Are you using the Pega Virtual Assistant email channel?
https://pdn.pega.com/intelligent-virtual-assistant