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 nikhil kumar (nikhilk7251)
Cognizant
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Cognizant
IN
nikhilk7251 Member since 2016 57 posts
Cognizant
Posted: January 29, 2018
Last activity: February 23, 2018
Posted: 29 Jan 2018 0:39 EST
Last activity: 23 Feb 2018 20:49 EST
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Keyword match in the email subject while doing email ingestion

Hi All,

We are using email ingestions for creating cases in our application . I want to have a keword match functionality of the email subject based on which I want to take some actions . Do we have anything in the latest version of pega related to keyword match , if not then how can I build this functionality.

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management
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Accepted Solution

Posted: 3 years ago
Posted: 23 Feb 2018 20:49 EST
nikhil kumar (nikhilk7251)
Cognizant
Associate
Cognizant
IN

No I am not using Virtual Assistant email channel . I have got a fix for it , I am using regular expression .

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