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Posted: August 2, 2019
Last activity: August 16, 2019
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Killing stuck threads in SMA
While t6rying to kill the stuck threads from SMA, found that the requestor was not getting stopped.
Steps taken to replicate this issue:
Logged in to SMA
Select the requestor of the stuck threads and then clicked on interrupt.
When it didn't work I tried the same and clicked stop, but It still didn't work.
Please let us know if there is any other alternative stop the struck requestors from SMA
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Posted: 1 year ago
Pega version - 7.1
Environment - Production
We will provide the thread dump tomorrow.
Instead of killing threads, can you please generate a thread dump for further review? What version of Pega is this? What kind of env (Prod, Staging, QA, Test, etc). Maybe there is a reason the requestor cannot killed - thread dumps can give us clues.