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Posted: July 24, 2019
Last activity: October 20, 2020
Language detection - which languages are supported?
Which languages are supported by the language detection that is done in analysing inbound emails in Customer Service 8.2?
I see that there are more languages supported than only the NLP analysis languages. For example Chinese.
***Edited by Moderator: Lochan to update platform capability tags***
Even though 34 languages can be detected, processing of Inbound emails will be done only for below mentioned 7 languages -
Dutch
English
French
German
Italian
Portuguese
Spanish