Question
Latest rules are not getting executed.
Pega 7.1.7, after we import rules into testing and production environments, latest rules are not getting reflected and still old rules are getting executed. And sometimes its happening for only particular access group. In any situation, if we Revalidate and Save, it will work fine. But its very cumbersome to find which rule not getting executed correctly and do this step.
Thinking there should be a hot fix or configurations missed. Can any one provide insights, please?
***Moderator Edit: Vidyaranjan | Updated SR details***
What database are you using? HFix-23344 addresses an issue where not all of the cache shortcuts were invalidated. This hot fix applies to SQL Server.
How many nodes are in the environment? Does the issue occur on all of the nodes? Or is the proper section displayed on the import node but not the other nodes?
Here are some useful debugging steps. It looks like you already have an SR open. If the issue is reproducible, you could follow these steps to enable logging and collect the cache details. The GCS engineer can review the results.
Troubleshooting Steps