Question1Replies89Views BHUSHANPATIL Member since 2008 47 posts Cognizant Technology Solutions Posted: February 6, 2017Last activity: February 28, 2019 Closed Launch CS call popup with API integrationWith custom solution, how to launch CS call popup to specific session or browser session with API call?***Updated by Moderator: Marissa to move from Product Support to Applications*****Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. Pega Customer Service ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoREDDR3 PEGA replied to BHUSHANPATILi think this is possible. Which version of customer service you are using? the activity ChannelServices-Event-.PublishEvent may help you. this expects set of parameters, you can explore the usage of this activity in the system to start with.