Question

2
Replies
690
Views
Close popover
Veera Reddy Saddala (VeeraSaddala)
American Express Services Europe Ltd

American Express Services Europe Ltd
GB
VeeraSaddala Member since 2017 32 posts
American Express Services Europe Ltd
Posted: August 14, 2018
Last activity: August 15, 2018
Closed
Solved

Launch Sub case directly from Parent case

Hi,

Is there any way we can launch the sub case created (created by smart shape) directly from the parent flow.

We have a parent case in which based on business criteria a sub case is being created. Parent case automatically moves to next stage/step by creating the sub case. Also right side we can see the sub case created. But business requirement is to launch the sub case directly once its created.

Appreciate if there is any OOTB feature to achieve this.

Thanks,
Veera

Pega Platform Case Management User Experience
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.