Posted: 14 Aug 2018 8:29 EDT Last activity: 15 Aug 2018 4:30 EDT
Launch Sub case directly from Parent case
Is there any way we can launch the sub case created (created by smart shape) directly from the parent flow.
We have a parent case in which based on business criteria a sub case is being created. Parent case automatically moves to next stage/step by creating the sub case. Also right side we can see the sub case created. But business requirement is to launch the sub case directly once its created.
Appreciate if there is any OOTB feature to achieve this.