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DXC Technology
Posted: April 17, 2018
Last activity: April 19, 2018
Closed
Link between requestor and pzinskey
Is there a way to find the pzinskey with requestor id by querying the database ?
And vice-versa too ?
regards,
Jagan
Posted: 2 years ago
I would like to know which requestors are holding lock on a queue due to which other items in the queue are getting affected. If so then i would try to unblock the situation by finding out the pzinskey the requestor is holding on to to put that process to broken so that rest of the items in queue flow through.
Posted: 2 years ago
you can see all locks from the system locks page. Navigate to Designer studio-->CaseManagement-->tools-->workadmin-->all locks
Please elaborate your question. What type of record you want to open using pzInsKey?