Question


Pegasystems PTY Limited
AU
Last activity: 30 Mar 2017 18:50 EDT
The link to Hotfix Catalog is crashing
The PDN link to hotfix catalog is crashing without loading the contents


Pegasystems PTY Limited
AU
Hi Boyas,
We are referring to the link below.
ftp://catalog:catalog!@pegaftp2.pega.com/hfix/CATALOG/61/CATALOG.ZIP
Regards,
Nishant


Pega Systems
IN
Hey Nishant
It worked for me on below link.
Try with the credentials provided there,
https://pdn.pega.com/support-articles/unable-update-hotfix-catalog
- Viswa


Pegasystems Inc.
US
Hi Nishant,
Just now i had tried with the FTP link and i can able to download it successfully.
Regards
Mahesh


Pegasystems PTY Limited
AU
Unfortunately it doesn't work for us
Is it because of some security issue.


Pegasystems Inc.
US
Yes, you can cross check with your IT team if it is related to the security they can help you, if no issue from the security perspective then you can consult your account executive for further information.
Regards
Mahesh


Pegasystems Inc.
IN
Hi Nishant,
In Internet Explorer it waits for us to open or save or save as. Are you getting this screen? In chrome it automatically downloads.
Please ask your IT team to give admin rights on Internet explorer settings.
Regards,
Shanthini Charles
Hi,
Which browser are you using? Checking the browser configuration once, can be helpful. It might be restricted.


Pegasystems Inc.
US
Hi Nishant,
Were you able to obtain the CATALOG.ZIP file?
Thanks,
Tigran
Hi Nishant,
Can you help us with the link which you are referring.
If you are referring to the link below link
https://pdn.pega.com/hotfix-catalog
This is the direct link to FTP where you can download
ftp://catalog:catalog!@pegaftp2.pega.com/hfix/CATALOG/61/CATALOG.ZIP
Hope this helps you to resolve the issue.