Posted: 9 Jan 2017 8:34 EST Last activity: 11 Jan 2017 11:12 EST
List of cases along with their corresponding parent cases (if any) in a Report Definition
Case Explorer has a number of cases. Some of them have parent child relationship. How can the name of cases be listed along with the parent child relationship in a report definition so that outuput of report would be something like:?
List of Cases Name Parent Case Name (If Any)
***Updated by Moderator: Marissa to update categories***
Thank you for your reply. I am looking for the way to report the case type name themselves; not the work object. I am researching which class holds the property that define parent child relationship between the cases. We can easily view the cases parent child relationship in case explorer in designer studio but having them in report definition is needed in order to display to the users that do not have access to designer studio.
Posted: 4 years ago
Posted: 9 Jan 2017 17:02 EST
Kurt Waltz (KurtW_GCS)
Principal GCS Solutions Engineer
I don't know about checking to see what parent case types a case type has, however you may be able to leverage the data stored in the pagelist Rule-Obj-CaseType.pyCoverableClasses to determine the child case types of a given case type.