HarathiT9596 Member since 2013 3 posts
Posted: February 12, 2019
Last activity: March 12, 2019

In list view Export to Excel format we need to get value of different property and current property.

We have a requirement as case aging

Case aging should be calculated as difference between WO Create date time and current date time in days.

If WO is resolved then difference between Resolved Time and current date time in days

If WO is resolved and reopened then difference between Reopen time and current time in days.

We could able to achieve above requirement using HTML. But when we refer the same HTML rule in ExportToExcel it always considered the property value and showing

***Edited by Moderator Marissa to update SR Details***

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