Question
Infosys Ltd
IN
Last activity: 10 Aug 2018 5:02 EDT
Listener cannot be started
Not able to start the agent.
Seeing error: Failed to execute StartListenerJob on these nodes - util_i-0a2c648b169864b14 web_i-036080871695795db
Please let me know ur suggestions on fixing this issue.
Infosys Ltd
IN
Seeing below errors in log.
Failed to execute RestartAllListenersJob on these nodes
Caught exception while getting result from future object
Failed to execute StartListenerJob on these nodes - util_i-0a2c648b169864b14 web_i-036080871695795db (tener.ListenerStateManagerImpl) ERROR - Unexpected exception.
Pegasystems Inc.
FR
Hello,
Nothing else, no stack trace associated.
PEG
IN
Hi Sushil,
Requesting you to kindly share complete logs from Util node as well as from web node ( should be from day you face this issue)
Pegasystems Inc.
PL
If you have access to SMA please check if the connection to Util node is established correctly. You can check the same from Designer Studio in Pega 7.4 (System-->Operations--> Cluster Management). If this is working properly, logs are required for further investigation.
Pegasystems Inc.
GB
util_i-0a2c648b169864b14 web_i-036080871695795db
Is this a cloud environment?
Simon
Pegasystems Inc.
PL
Good point Simon.
If this is Pega Cloud env. please contact with GCS and respective Team will check this for you.