Question2Replies27Views HenryA80 Member since 2015 53 posts Veteran Careers First Posted: February 7, 2019Last activity: February 21, 2019 Closed Solved Listener questionSo we have files that get picked up by listener.The files get parsed and sent to DB.Some changes were made to the Listener in Prod.The changes were saved and then the listener was restarted so changes could take effect.But now the files (XML/CSV) are no longer getting picked up by listener.The same changes were made in dev, to include restart of listener and it works fine.Any idea why Prod is not picking up files… Data Integration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoShekhar_Shubham PEGA replied to HenryA80Hi, So I hope you would have provided the extensions correctly. For debugging you would need to check logs. Enable the debugger on following class and attach the logs com.pega.pegarules.integration.engine.internal.services.file.RuleServiceFile to ALL com.pega.pegarules.storage.DirectoryPollingWatcher to ALL com.pega.pegarules.integration.engine.internal.services.file.FileListener to ALL com.pega.pegarules.integration.engine.internal.services.listener.ListenerStateImpl to ALL Disable the loggers once you tested the use case else it will flood the logs. Also check if any error is there before enabling logs. You can also compare with working environment logs Thank You Accepted Solution Posted: 1 year agoUpdated: 1 year agoHenryA80 Veteran Careers First replied to Shekhar_ShubhamWe restarted server and everything began working. Thanks for your help.