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SergeyMitrofanov Member since 2017 3 posts
it
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Local actions are available only when you are performing the assignment

Hello to everyone.

We have issue, when try to cancel task from Perform Harness
Steps:
1. User creates case
2. Clicks button for openning Local action (modal window)
3. Then tries to update case (Cancel) via this Local action
Then message "Local actions are available only when you are performing the assignment" appears.
Case doesn`t cancel (keeps status New).

Perform Harness is used. Case assigned to that user. There are no errors in tracer or logs.
We try to change window from modal to overlay, it doesn`t help.

Could someone help with issue?

Thanks and Best Regards,
Sergey.

Case Management
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