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Apple Inc
Posted: September 17, 2020
Last activity: December 7, 2020
Localization issue-Displaying 월 symbol for English user for date field
Localization issue-Displaying 월 korean symbol for English user(en_US) for date field.
(1) when a user with korean locale submits the details entered on the screen(which include date fields) and changes gets recorded as part of audit history.
(2) when a user with English locale opens the case submitted by Korean user then in audit tab we could see the 월 korean symbol as part of date.
Hi,
Is the rest of the audit trail in English as expected?
It sounds like at runtime the localised value is still being applied. I would:
- Check the localized field value has not been overwritten into an application ruleset
- Check the localization ruleset has not been included as an application ruleset or a production ruleset
- Check there is a field value for the English equivalent, as well as the Korean
- Confirm it's definitely Pega localization and not web browser localization
As a solution, have you tried to create a localized English version of this field value? Also, try clearing the browser cache (or other) - as I previously had issues with German words being displayed after installing a Dutch language pack, but the issue was not persistent.
Thanks
Sarah