Skip to main content
Contact a Moderator

Question

2
Replies
275
Views
 Devendra P (DevenPawar) HSBC CS
HSBC
IN
DevenPawar Member since 2016 11 posts
HSBC
Posted: April 13, 2018
Last activity: April 16, 2018
Posted: 13 Apr 2018 1:19 EDT
Last activity: 16 Apr 2018 3:14 EDT
Closed
Solved

Lock has release from Child wrk object

Not able to take the lock on work object when next assignment is for the same USER. It's working fine on other environment.

Error message -

You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here.

Please click on the assignment again to continue."

Case Management System Administration Installation and Deployment
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 4 years ago
Posted: 16 Apr 2018 1:44 EDT
Rajendraprasadu Potti (Prajendra) PEGA Senior Principal Engineer, Technical Support - 1:1 Customer Engagement
Pegasystems Inc.
IN

Is screen is idle for some before clicking for next assignment ?

If yes the check the passivation settings at prconfig.xml level to check the browser timeout.

Or

Have you committing the pyWorkPage , If yes lock will be released on work object once it is committed.

Accepted Solution

Posted: 4 years ago
Posted: 16 Apr 2018 2:39 EDT
Devendra P (DevenPawar) HSBC CS
HSBC
IN

Thanks @Prajendra for reply.

I have resolved the issue by local changes (removed checkbox "look for assignment" from flow action).

 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice