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Devendra P (DevenPawar)
HSBC
CS
HSBC
IN
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DevenPawar Member since 2016 11 posts
HSBC
Posted: April 13, 2018
Last activity: April 16, 2018
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Lock has release from Child wrk object

Not able to take the lock on work object when next assignment is for the same USER. It's working fine on other environment.

Error message -

You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here.

Please click on the assignment again to continue."

Case Management System Administration Installation and Deployment
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Posted: 2 years ago
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Rajendraprasadu Potti (Prajendra)
PEGA
Technical Lead
Pegasystems Inc.
IN
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Is screen is idle for some before clicking for next assignment ?


If yes the check the passivation settings at prconfig.xml level to check the browser timeout.


Or


Have you committing the pyWorkPage , If yes lock will be released on work object once it is committed.

Accepted Solution

Posted: 2 years ago
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Devendra P (DevenPawar)
HSBC
CS
HSBC
IN
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Thanks @Prajendra for reply.


I have resolved the issue by local changes (removed checkbox "look for assignment" from flow action).


 
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