Question2Replies683Views×Close popoverSatyanarayana Reddi (satyam610) Capgemini India Capgemini India IN View ProfileSend Message satyam610 Member since 2013 30 posts Capgemini India Posted: September 14, 2016Last activity: September 14, 2016Posted: 14 Sep 2016 9:03 EDTLast activity: 14 Sep 2016 17:09 EDT Closed Lock issueThe locks on work objects are not getting released as user directly closes window. This leads the user gets displayed as locked by himself when he/she opens next time. How to handle such a situation. ***Updated by moderator: Lochan to add Categories*** Enterprise Application Development Dev/Designer Studio Case Management User Experience ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoPosted: 14 Sep 2016 10:24 EDT×Close popoverSantanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View ProfileSend MessageSantanu PEGA replied to satyam610Hi When your end user directly close the window, the lock will not get released. This is expected. They need to log out in order to make sure that the lock is released. The best way to handle such situation is to warn your end user preferbly by using some alert configured to be displayed when someone tries to close browser window instead of log out . Posted: 4 years agoPosted: 14 Sep 2016 17:09 EDT×Close popoverSathishkumar Senthilkumar (sents) PegaOne GmbH Lead System Architect PegaOne GmbH DE View ProfileSend Messagesents PegaOne GmbH replied to SantanuJust to add to that, you can listen to JS window unload event and bring up either an alert or confirm dialog.