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 Charu DEODHAR (CharuDeodhar)
BlueRose Technologies

BlueRose Technologies
IN
CharuDeodhar Member since 2014 4 posts
BlueRose Technologies
Posted: May 18, 2020
Last activity: May 20, 2020
Posted: 18 May 2020 2:48 EDT
Last activity: 20 May 2020 19:02 EDT
Closed

Login Issues -hackathon instance #PegaHackathon2020

Hello Team ,

 

We are not able to login to the instance we had requested for Hackathon.

 

Error:  The information you entered was not recognized.

Non –sso users are getting above error

However am able to login with SSO user.

 

Please let us know how to resolve the issue ASAP.

Pega Platform 8.4 Security
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Posted: 1 year ago
Posted: 18 May 2020 11:49 EDT
Matt Eckstein (MattE)
PEGA
Director, Development Management Technology
Pegasystems Inc.
US

Hi - any sso user (set up for External authentication) can use the standard link that includes the "/sso" resource path. Non-sso users can log into the same system by modifying the url to drop the "/sso" from it, so it ends with "/prweb". That will show a login screen that non-sso users can use.
Posted: 1 year ago
Posted: 20 May 2020 3:33 EDT
Charu DEODHAR (CharuDeodhar)
BlueRose Technologies

BlueRose Technologies
IN

Yes inspite of using prweb , the error that they are getting is on the login screen ---The information you entered was not recognized.

 
Posted: 1 year ago
Posted: 20 May 2020 19:02 EDT
Matt Eckstein (MattE)
PEGA
Director, Development Management Technology
Pegasystems Inc.
US

I just verified that I was able to login with a non-sso user to a hackathon instance. For non-sso access make sure you are using a https://xxxxxxxx.pegace.net/prweb url and NOT a https://xxxxxxxx.pegace.net/prweb/sso url and double check that any non-sso operators are valid and enabled with a known password.