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devi Vemuri (VdvPrasad)
Machint Solutions Ltd.
Lead Pega Developer
Machint Solutions Ltd.
IN
VdvPrasad Member since 2016 14 posts
Machint Solutions Ltd.
Posted: March 8, 2021
Last activity: May 25, 2021
Posted: 8 Mar 2021 9:31 EST
Last activity: 25 May 2021 14:03 EDT

Login screen not displayed with PyMobilesnapstart url or case link in email not working

http://yoururl.com/prweb?pyActivity=pyMobileSnapStart&pyShowFullPortal=true&Action=openWorkByHandle&Insclass=KLM-PBM-GOE-Work&InsHandle=KLM-PBM-GOE-Work%20SC-12528

I have formed above url and sent as link in email when user hit the url login screen is not loaded properly  PFB screenshot this was working on 8.5 version but not in 8.2

error login screen

 

 

if I form below URL this screen loads fine 

http://yoururl.com/prweb/oO9O9iMscyJc_fy6LnBDXO9xEtRpDxfL3At36r8Aw8k%5B*/!STANDARD?pyActivity=pyMobileSnapStart&pyShowFullPortal=true&Action=openWorkByHandle&Insclass=KLM-PBM-GOE-Work&InsHandle=KLM-PBM-GOE-Work%20OC-12528 

the bold part  in the above url is default login screen's access group  hash  this cannot be hardcoded  as it changes node to node/ dev to prod  environments 

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.2.1 User Experience Security System Administration Healthcare and Life Sciences Lead System Architect Senior System Architect