Mediatek Inc. China

Mediatek Inc. China
GAVINHSU Member since 2011 24 posts
Mediatek Inc. China
Posted: December 8, 2020
Last activity: December 9, 2020
Posted: 8 Dec 2020 22:26 EST
Last activity: 9 Dec 2020 11:40 EST

Long time blank page with Mashup

We're upgrading our PEGA platform from 7.1.8 to 8.3.1, and we recently got reported with blank page issues frequently.

After comparing with PEGA7 version, we found:

  • With PEGA8, after clicking on a show harness button, there will be a blank page shown. And this blank page will keep showing until the content of new harness was responsed.
  • With PEGA7, the old page (previous one) will kept showing until the content of new harness was responsed; so, there will be no blank page showing.

The Mashup code we're using as below:

<div id="IACGadget"
data-pega-gadgetname ='IACGadget' 
data-pega-action ='OpenWorkByURL' 
data-pega-action-param-model ='' 
data-pega-action-param-readonly ='false'
data-pega-isdeferloaded ='false' 
data-pega-applicationname ='BPMApp' 
data-pega-threadname ='bpmdev8-20201209101826' 
data-pega-resizetype ='stretch' 
data-pega-url ='https://mtkdapt:443/prweb/IAC/' 
data-pega-action-param-parameters ="{'pzSkinName':'ApplicationSkin','pyMashupSkeletonName':'pyDefaultMashupSkeleton'}"></div>

We've also tried to set "data-pega-isdeferloaded" to true, the Mashup won't work at all if the "data-pega-isdeferloaded" was set to true.

Would be appreciated a lot if anyone can help.


***Edited by Moderator: Pooja Gadige to add platform capability tag, add product details tag***
Pega Platform 8.3.1 Pega Mobile Mashup User Experience Mobile Manufacturing System Architect