Looking to give business users to access decision rules from our backoffice portal
We are Looking to give business users to access all the decision rules access from our backoffice portal. How to implement it. Have read some post in PDN, that we can delegate the business rules, so that business can go to decision manager portal to review the rule or make changes. But not getting the clear information or document on following things.
1) Is there OTB previlege or role ?
2) What is the OTB portal name for business to see the delegated decision role that we can use as a link in our Backoffice portal.
3) Is there any OTB accessgroup that we have to have business user's in?
Your help is much appreciated.
***Updated by moderator: Lochan to add Categories***
I'll preface my response by letting you know I've never actually done this myself. That being said, I did find some help articles that have some instructions regarding the process. The help articles are:
From what I see in these articles, it looks like there isn't a specific OOTB privilege or role that is needed, but rather the target user's access group is supplied when delegating the rule. The article from the last of the linkes I've added above indicates that the OOTB Case Manager portal has has built in functionality to allow users access to delegated rules.
Thanks so much for the details, yes i have read these articles, when i added casemanagerportal to my accessgroup, it not showing an configuration option as given in modiying a delegated item article. Any comment on it. I think i have to incorporate case manager portal in our backofffice portal
if it works for you, just create a new portal only for delegate rules and a harness rule that contains only that contains one navigation option - Manage Change (or change the label too) and you are good to go!!
or if you want to use within another portal or something, configure the navigation.
and if you are speaking about this harness - pzDelegatedRules its good to be plugged in wherever suits for your use case.