Mailjet Connector for Pega Marketing - Outcome mapping of received events
We have installed the mailjet connector(v2) on our dev environment(v8) and we are using it to send emails from Pega Marketing through campaigns. We were expecting that the type of events sent back by mailjet event api for exemple : sent, open, click, etc.. would be mapped as they are sent to the Outcome property of the interaction history table. But in fact severals of them are mapped to “delivered” losing in the process some valuable informations for our client.
Is there some project where this connector was configured differently from the default configuration to reflect every type of mailjet’s event ?
Or else if it wasn’t previously done, the question for us then is what impacts might have those customizations on Pega Marketing ?
Thanks in advance.
***Moderator Edit-Vidyaranjan: Updated SR details***
The MailJet ESP component originally handles only delivered and bounced events. Looks like the pyOutcome is also revolving in these.If we need to have other events mapped accordingly we might need to address it from Pega Marketing side.
Also, Pega Marketing already handles the opens and clicks, much without the call back events from service providers.