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Posted: April 11, 2019
Last activity: May 8, 2019
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Mails are not properly sent
In our production region when some mails are getting triggered it's falling under broken queue entry with "pyItemStatus" as Scheduled and "pyAttempt" as 0 while leads to mails not properly sent.
When we open the case and verify it shows "Not yet sent"
Sent: | (Not yet sent) |
No error message in the broken queue xml as it is in the scheduled status.
Any solution for this issue is much appreciated.
Have you tried restarting agent ?