Technically (and assuming your using the standard SendCorr agent) this should be running the SPPR_SYS_RESERVERQUEUEITEM_B stored procedure periodically to identify the records which are due to be processed.
So I'd anticipate that this should be picked up.
Are you able to attach the XML for that record here? (Or does it contain sensitive data)?
If the latter, are you able to redact the sensitive information first? Also could you please verify that the information in the columns matches the information in the XML, particularly the pxObjClass, pyItemStatus and pyMinimumDateTimeForProcessing.