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Dheenak1610 Member since 2013 6 posts
Incessant Technologies
Posted: 3 years ago
Last activity: 3 years 8 months ago
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make a flow to wait for a case (not from the same application) to reach a particular status

HI friends,

I am creating a case which will trigger an OOTB activity (which will create some OOTB cases). My flow should wait at some point till the OOTB case reaches a particular status.

Is it something can be acheived via a wait shape (by choosing other case) or any other better means please?

Have attached the wait shape img, can someone help withthe highlighted fileds please?

Thanks in advance.

Regards,

Dheena

***Edited by Maryrita, Moderator: moved to Product Support from Applications***

Case Management
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