Muhammad Iqbal Okky Bio Putra (MIqbalOkky)
PT. Sinarmas Multifinance

PT. Sinarmas Multifinance
MIqbalOkky Member since 2016 7 posts
PT. Sinarmas Multifinance
Posted: January 12, 2017
Last activity: January 13, 2017
Posted: 12 Jan 2017 22:54 EST
Last activity: 13 Jan 2017 2:58 EST

Make User Cannot Create a Case before Finishing/Saving/Close the Work Assignment ???


Scenario :

When creating case on user harness interface, I made a menu navigation to pick which case will be create.

However, after click the menu and create the case(ex: Case A), if user accidentally click the same menu again, it will create a same new case and we don't want this.

How to make user cannot create a case before finishing/saving/close the work assignment if the user click the menu to start new case while the work still going on?

FYI : I used Pega 7.2.1



Low-Code App Development Case Management
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